Wow, that's not good! Kudos to you for keeping your eyes open and your brain engaged but that burden should not fall on you.I called to challenge and they basically entered none of the history into their system when I first came over a year ago.
Anxiety sucks. Uncertainty sucks. It gets better again but until then it sucks and I'm sorry.I just wish I had clarity - about ANYTHING. It feels like nothing is solid.