Ok, I gave these people every chance I could but they just refuse to even give me the decency of a call-back.
I bought this thing, hooked it to the door and the FIRST time I used it, the hook breaks and the thing goes flying back into my door and puts a hole in the door.
1st phone call, "We'll have a manager call you back."
4th phone call, "We can't have a manager call you back until you send us pictures of the damage." WTF didn't you tell me that the first time.
I sent pictures, 2 and a half weeks ago, I got an email back that very evening, that said, can you reduce the resolution of the pictures, that very night I reduced and sent the pictures back. Over 2-1/2 weeks ago. WTF!!!
Pics attached;
I bought this thing, hooked it to the door and the FIRST time I used it, the hook breaks and the thing goes flying back into my door and puts a hole in the door.
1st phone call, "We'll have a manager call you back."
4th phone call, "We can't have a manager call you back until you send us pictures of the damage." WTF didn't you tell me that the first time.
I sent pictures, 2 and a half weeks ago, I got an email back that very evening, that said, can you reduce the resolution of the pictures, that very night I reduced and sent the pictures back. Over 2-1/2 weeks ago. WTF!!!
Pics attached;