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Singapore Airlines serves passengers in the Chicago area through its airport operations at O'Hare International Airport (ORD).
Travelers searching for the “Singapore Airlines Chicago Office” can receive assistance at airport counters, through official reservation phone support, or via the airline’s website.
Singapore Airlines does not operate a public downtown walk-in ticket office in Chicago. All in-person passenger services are provided at the airport and through official customer support channels.
O’Hare International Airport (ORD)
10000 W O’Hare Ave
Chicago, IL 60666, USA
Singapore Airlines operates international services from Terminal 5 at O’Hare, which handles most international departures and arrivals.
Customer Support / Reservations: 1-888-453-0885
Official Website: https://www.singaporeair.com
Passengers can:
Singapore Airlines representatives in Chicago assist with:
✔ New flight bookings (one-way, round-trip, multi-city)
✔ Ticket changes and travel date adjustments
✔ Flight cancellations and refund guidance
✔ Cabin upgrades (subject to availability)
✔ Group and corporate reservations
✔ Special meal and seating requests
✔ KrisFlyer frequent flyer assistance
✔ Travel documentation verification
Most booking-related matters can be handled over the phone or online, while urgent day-of-travel needs are resolved at airport counters.
O’Hare International Airport is one of the busiest airports in the United States and a major international gateway. Singapore Airlines connects Chicago travelers to Singapore and onward destinations across Asia and worldwide through its premium long-haul network.
At Terminal 5, passengers can access:
● Full-service check-in counters
● Premium cabin check-in areas
● Self-service kiosks
● Baggage drop and claim services
● Boarding gate assistance
● Same-day rebooking support
Airport representatives can assist with missed connections, schedule changes, and travel disruptions.
If baggage is delayed, lost, or damaged, report the issue immediately at the baggage service desk in Terminal 5.
Staff can assist with:
✔ Lost baggage reports
✔ Damaged luggage claims
✔ Extra baggage purchases
✔ Oversized or special item handling
✔ Status updates on delayed baggage
For international departures, ensure passports, visas, and required travel documents are ready prior to check-in.
✔ Arrive at least 3 hours before international flights
✔ Complete online check-in before arriving at ORD
✔ Review baggage allowance policies in advance
✔ Confirm terminal and gate details before departure
✔ Use official Singapore Airlines contact numbers only
Allow extra time during peak travel seasons due to high passenger volume at O’Hare.
The Singapore Airlines Chicago Office provides comprehensive passenger support through airport operations at O’Hare International Airport – Terminal 5 and official reservation channels.
Travelers searching for the “Singapore Airlines Chicago Office” can receive assistance at airport counters, through official reservation phone support, or via the airline’s website.
Singapore Airlines does not operate a public downtown walk-in ticket office in Chicago. All in-person passenger services are provided at the airport and through official customer support channels.
Airport Address & Location
Airport Ticketing & Customer Support
O’Hare International Airport (ORD)10000 W O’Hare Ave
Chicago, IL 60666, USA
Singapore Airlines operates international services from Terminal 5 at O’Hare, which handles most international departures and arrivals.
Phone & Website
Customer Support / Reservations: 1-888-453-0885 Official Website: https://www.singaporeair.comPassengers can:
- Manage reservations
- Modify tickets
- Check flight status
- Request special services
- Access KrisFlyer accounts
Services Available at the Chicago Office
Singapore Airlines representatives in Chicago assist with:✔ New flight bookings (one-way, round-trip, multi-city)
✔ Ticket changes and travel date adjustments
✔ Flight cancellations and refund guidance
✔ Cabin upgrades (subject to availability)
✔ Group and corporate reservations
✔ Special meal and seating requests
✔ KrisFlyer frequent flyer assistance
✔ Travel documentation verification
Most booking-related matters can be handled over the phone or online, while urgent day-of-travel needs are resolved at airport counters.
Airport Operations at O’Hare (ORD)
O’Hare International Airport is one of the busiest airports in the United States and a major international gateway. Singapore Airlines connects Chicago travelers to Singapore and onward destinations across Asia and worldwide through its premium long-haul network.At Terminal 5, passengers can access:
● Full-service check-in counters
● Premium cabin check-in areas
● Self-service kiosks
● Baggage drop and claim services
● Boarding gate assistance
● Same-day rebooking support
Airport representatives can assist with missed connections, schedule changes, and travel disruptions.
Baggage Services & Passenger Assistance
If baggage is delayed, lost, or damaged, report the issue immediately at the baggage service desk in Terminal 5.Staff can assist with:
✔ Lost baggage reports
✔ Damaged luggage claims
✔ Extra baggage purchases
✔ Oversized or special item handling
✔ Status updates on delayed baggage
For international departures, ensure passports, visas, and required travel documents are ready prior to check-in.
Hours of Operation
- Airport Counters: Open based on scheduled flight departures
- Reservation Phone Line: Service hours may vary
- Online Services: Available 24/7
Travel Tips for Chicago Passengers
✔ Arrive at least 3 hours before international flights✔ Complete online check-in before arriving at ORD
✔ Review baggage allowance policies in advance
✔ Confirm terminal and gate details before departure
✔ Use official Singapore Airlines contact numbers only
Allow extra time during peak travel seasons due to high passenger volume at O’Hare.
Summary
The Singapore Airlines Chicago Office provides comprehensive passenger support through airport operations at O’Hare International Airport – Terminal 5 and official reservation channels.Key Information:
- Airport Location: O’Hare International Airport, Terminal 5, Chicago, IL 60666
- Phone: 1-888-453-0885
- Website: singaporeair.com
- Services: Reservations, check-in, baggage support, rebooking, loyalty assistance