bike

We have a UniversalFitness bike that's 4 years old.
A while back the belt started to slip and I called them to get a new belt thinking that the belt need replacement. They sent me a new belt free of charge.
Soon after installing the belt, it started slipping again. I adjusted the belt tension, applied belt dressing spray.
Now I'm searching the web to see if other user of recumbant bike have similar problems and solutions. I'm noticing that there is very little help available. Most manufacturers web site don't have any troubleshooting sections.

In any case does anyone know how to fix a slipping belt? or where to look
 
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